- Time of issue:2021-04-30 16:04:01
Based on the service concept of "fast and efficient" and the principle of openness, our company solemnly promises to all customers:
1. Our products strictly implement standardized technology during the processing and production process, and all products are inspected and qualified before leaving the factory. The quality inspection information is archived for long-term records by the company. The installation manual is attached with the product to ensure that users can install and use our company's products correctly.
2. Our company guarantees that the products shipped out of the factory meet the technical parameters and quality specifications in the manufacturing drawings confirmed by the customer, and guarantee to strictly perform all services during the product warranty period or warranty period.
3. Our company has a dedicated after-sales service team. If you have any questions after the product is sold, you can call our after-sales service number, and we will give customers reply and guidance as soon as possible.
4. Our maintenance personnel provide on-site service. Customers are obliged to provide facilities such as venues, lifting equipment, tools and related equipment, and assistance personnel free of charge.
5. The company has full-time personnel to follow up and return visits by telephone from time to time for customers who use our products, and file the return visit records.
6. The company's service tenet: efficient, responsible, and honest.
Seven, the company's service goals: customer satisfaction, we meet.
After-sales service hotline: 18965130219
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Xiamen Luwei Construction Machinery Co., Ltd.
Registered address of the company:
No. 12-24, Longxin Road,
Xinxu Town, Xiang'an District, Xiamen
R&D and manufacturing address:
No.197, Xinxue 2nd Road,
Hongtang Town, Tongan District, Xiamen